It’s 7AM and you’re having your morning coffee and you’re ready to continue working down that massive amount of work that is presented on your desk. You begin like every other day by turning on your computer. The computer screen doesn’t turn on. You press the power button on that dusty box under your desk but you can’t hear it turning on.  You keep pressing the power button but nothing happens. You follow all the cords to the wall and confirm that it is plugged in, and it is. You decide to call that young coworker, because they must know what is going on.  Your coworker leaves their stack of work to see how they can help you. They do exactly what you did.  He tries turning it on and checks if the system is plugged in. By now you are on the phone calling your IT support person and hoping this won’t turn into another $400 bill just for 2 hours like last time. The IT person on the other side says “I’m sorry I won’t be able to make it for another 3 hours”. You’re in panic mode!  You have wasted 2 hours so far, you have clients waiting for orders to be processed, your pile seems to be getting bigger by the minute. You know that you will have to work late today to catch up with the work you haven’t been able to do.

This scenario plays out far to often.  The system not working, no onsite IT, offsite IT is expensive and slow to respond.  

As an Offsite IT provider, we don’t believe in the bandaid method of just fixing the current issue. We believe in providing an ongoing solution and with a retention plan. For this scenario, by providing a full temporary backup system (screen, keyboard, mouse, CPU(box)), you could have been up and running within minutes.  Thus saving you the whole day and helping you to meet your deadlines. Your coworker would not have had to stop and help, interrupting their work flow. All you would of had to do is call, follow the instructions on how to switch systems and wait for the IT support to arrive. This is a simple solution which addresses the issue with longevity and planning. 

By now you are probably wondering who I am. I am Juan Boniowski or John to my friends. I am the owner of Lemonade Software Inc. We provide no frills  IT solutions without all the technical jargon. We believe that you should have access to quality help without the expensive fees.

All our services come with an NDA (Non Disclosure Agreement) keeping all your confidential data exactly that…confidential. We provide detail invoices so you know who and what was done, no hidden fees and no surprises. We provide documentation of what has been done, when needed and in case  you need to reference it in the future.

We provide you quick responses as well as preventative measures so that we can limit the impact that technological issues have on your company. We help you stay current with the ever evolving technology so that your business can run faster and smarter. We help you save on over head by only paying for our services when you need them versus hiring an inhouse IT person.